Join Us for the 7th Annual Michigan Public Safety Telecommunications Conference!

We are thrilled to invite you to the 7th Annual Michigan Public Safety Telecommunicators Conference, taking place May 19–22 in beautiful Muskegon, Michigan. This event is designed for all 911 professionals, from dispatchers to directors, offering four incredible days of training, networking, vendor exhibits, and fun!

Don't miss this opportunity to connect with peers, enhance your skills, and explore the latest innovations in public safety.

Speakers

Jason Schechterle

Burning Shield

Lauren Sisler

ESPN Reporter & Author

Joe Serio

The 360 Dispatcher

Jason Long

LevelUP 911 Training

Ann Carrizales

The Fight After The Fight

Charles Hedgespeth

LevelUP 911 Training

Frequently Asked Questions inquire


To register, please visit the Michigan APCO or Michigan NENA websites. Below are the registration options and what each includes:
  • Full Registration (22 Credits): $600
    Includes access to all conference sessions, breakfast Monday–Thursday, lunch Monday–Wednesday, the Monday night welcome reception, and the Tuesday night vendor reception.
  • Monday–Tuesday Registration (12 Credits): $450
    Includes access to conference sessions, breakfast and lunch on both days, as well as evening activities on Monday and Tuesday.
  • Tuesday–Wednesday Registration (12 Credits): $450
    Includes access to conference sessions, breakfast and lunch on both days, and evening activities on Tuesday and Wednesday.
  • Wednesday–Thursday Registration (10 Credits): $375
    Includes access to conference sessions, breakfast and lunch on both days.
  • Single Day Registration – Monday, Tuesday, or Wednesday (6 Credits): $275
    Includes access to sessions, meals, and activities for the selected day of registration.
Event attendees can enjoy complimentary covered parking in the adjacent parking garage located between the VanDyk Mortgage Convention Center (VMCC) and the Delta Marriott Hotel. Additional surface lot parking is also available in the surrounding lots. The parking garage offers direct access to VMCC on both levels. Attendees using wheelchairs or requiring special assistance are encouraged to utilize designated spaces on the upper deck, located nearest the building entrances.
Reservations can be made by calling the Delta Marriott directly at (833) 999-0181 or by using the provided reservation link Delta Marriott. Simply enter your arrival and departure dates and select your preferred room type.

When booking by phone, be sure to identify yourself as an attendee of the 2025 Michigan Public Safety Telecommunications Conference to receive the discounted rate of $139.00 per night plus tax for a standard guest room.

This special rate is guaranteed for reservations made on or before April 18, 2025, or until the room block is filled—whichever comes first. Upgraded room options may be available for an additional fee and are subject to availability.

Cancellation Policy

Registration Cancellation Policy

The Michigan Public Safety Telecommunications 911 Conference Committee is committed to maintaining sound fiscal management and budgeting for the annual conference. The following policy outlines the process for handling registration cancellation requests from individuals who have submitted payment for the conference.

  1. Cancellations Made 14 Days or More Before the Conference
    • Registrants who cancel 14 days or more prior to the start of the conference will receive a full refund, less any administrative registration fees incurred by the Conference.
  2. Cancellations Made Less Than 14 Days Before the Conference
    • Refunds will not be issued for cancellations made within 14 days of the conference, except under the following circumstances:
      • A formally declared state of emergency by the State of Michigan, the county, the local municipality hosting the conference, or the local municipality from which the attendee is traveling prevents attendance.
      • To qualify for this exception, a copy of the declared state of emergency must accompany the written refund request submitted to the Conference Treasurer. In such cases, a reimbursement of up to 50% of the registration fee may be granted.
  3. Substitute Attendees
    • Agencies may send a substitute attendee without penalty, provided a written request is submitted to the Conference Treasurer prior to the first day of the conference.

Submission Requirements

All requests for refunds must be submitted in writing to the Conference Treasurer, Phyllis Fuller, and must include the reason for the cancellation. Requests can be sent to pfuller@pfnllc.net